Privacy Policy

Information We May Collect

Depending on how you use our website, we may receive information such as:

• Your name
• Phone or WhatsApp number
• Email address
• Information you voluntarily provide when contacting us
• Product inquiries and order-related messages
• Browser, device and general website usage information
• Pages visited and interactions with the website
• Approximate location or traffic-source information provided through analytics services

We do not intentionally request unnecessary personal information.

WhatsApp and Order Inquiries

Hamdard Zarai Corporation currently provides customers with the option to contact us through WhatsApp for product availability, pricing, guidance and order assistance.

When you choose to contact us through WhatsApp, the information you send is also subject to the privacy practices and terms of WhatsApp/Meta.

Please avoid sending sensitive personal or financial information through WhatsApp unless it is genuinely required for your transaction.

How We Use Information

Information received through our website or customer communications may be used to:

• Respond to product inquiries
• Provide information about product availability
• Assist with orders and delivery-related questions
• Provide customer support
• Improve our website and product information
• Understand how visitors use our website
• Maintain website security
• Detect technical problems or misuse
• Improve our services and customer experience

We do not use personal information for purposes unrelated to our business without an appropriate reason.

Analytics and Website Usage Data

Our website may use website analytics services, including tools provided by Google, to help us understand website traffic and visitor interaction.

Analytics information may include data such as:

• Pages visited
• Approximate geographic region
• Device type
• Browser type
• Traffic source
• Session and interaction information

This information helps us understand how visitors use the website and improve its performance and content.

Cookies

Our website may use cookies or similar technologies required for website functionality, analytics, security and user experience.

Cookies may be used by WordPress, WooCommerce, analytics services or other website technologies.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect some website functions.

WooCommerce and Website Features

Our website uses WooCommerce to organize and display agricultural products.

At present, customers may be directed to WhatsApp or other contact methods for order assistance rather than completing all transactions directly through the website.

If additional online ordering or payment functionality is introduced in the future, this Privacy Policy may be updated accordingly.

Third-Party Links and Services

Our website may contain links to external services such as:

• WhatsApp
• Facebook
• Instagram
• YouTube
• TikTok
• Google services

Once you leave our website, the privacy practices of the third-party website or service apply.

Hamdard Zarai Corporation is not responsible for the privacy policies or practices of third-party platforms.

Information Sharing

We do not sell personal information to third parties.

Information may only be shared where reasonably necessary for purposes such as:

• Providing requested services
• Website hosting or technical operation
• Delivery or logistics assistance
• Legal or regulatory requirements
• Fraud prevention or website security

Where third-party service providers are involved, they may process information according to their own privacy obligations and policies.

Data Security

We take reasonable steps to protect information handled through our website.

However, no online service, website or electronic communication method can guarantee absolute security.

Customers should therefore avoid sending highly sensitive information through unsecured communication channels.

Data Retention

We may retain customer inquiries, business communications and related information for as long as reasonably necessary to:

• Respond to requests
• Provide customer service
• Maintain appropriate business records
• Resolve disputes
• Meet applicable legal or regulatory requirements

Information that is no longer reasonably required may be deleted or anonymized where appropriate.

Your Choices

You may contact us if you want to:

• Ask what personal information you have provided to us
• Request correction of inaccurate information
• Request deletion of information where reasonably applicable
• Ask a question about how your information is handled

Requests may be subject to applicable legal, business or record-keeping requirements.

Children’s Privacy

Our website is intended for general agricultural and commercial use.

We do not knowingly seek to collect personal information from children through the website.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technology or legal requirements change.

The latest version will be published on this page together with the updated date.